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Troika Tech
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About Troika Tech

Top AI CallingCompany in Mumbai

Troika Tech has helped businesses grow since 2012. From our office in Mira Road, Mumbai, we build, run and improve AI calling agents so every enquiry gets a call back within minutes, in Hindi, English or Marathi.

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Troika Tech founder
AI Calls: the future of sales, marketing and lead generation
Our story since 2012

From Digital Growth Partner to AI Calling Company

Troika Tech Services started in 2012 helping Indian businesses grow online. Over 13+ years we have worked with clients in 47 Indian cities, 9 countries and 40+ industries, from websites and WhatsApp marketing to AI agents.

The pattern we saw everywhere was the same: leads came in, but nobody called them back fast enough. So we built AI calling agents that pick up every call 24/7 and call every new enquiry within minutes, in the language the customer actually speaks.

In Mumbai this matters most in peak seasons: admission months for colleges and coaching institutes, project launches for builders in Thane and Navi Mumbai, festival offers, and exhibition weeks at the city's big venues.

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At a glance

Troika Tech at a Glance

Since 2012 · 13+ years · clients in 47 Indian cities, 9 countries and 40+ industries · fully managed AI calling · TRAI, DND and AI disclosure in every campaign.

13+

Years in Business

47

Indian Cities

9

Countries

40+

Industries

48h

To Go Live

A Troika specialist reviewing a managed AI Calling campaign
How we work

What a Managed Engagement Includes

  • Strategy & script design around your sales or admission process
  • Voice & language setup in Hindi, English, Marathi and Hinglish
  • CRM, Google Sheet & WhatsApp integration
  • Compliance management: DND scrubbing, call windows, AI disclosure
  • Live monitoring & QA with scripts refined every week
  • Dedicated account manager and a reporting dashboard
Our operating model

AI for the Repetitive Calls. Humans for the Rest.

Our operating model is AI plus people: the agent makes the first call, the follow-up and the reminder, and your team spends its time on the conversations that close.

Speed to lead

New website, ad and portal enquiries get a call back within minutes, including after office hours.

Talks like your customers

Natural Hindi, English, Marathi and Hinglish, with language switching mid-call.

Warm hand-offs

Hot leads, negotiations and complaints transfer to your team with a call summary.

Every call logged

Transcript, outcome and next action land in your CRM or Google Sheet automatically.

Compliance first

Consent, DND scrubbing, permitted windows and AI disclosure on every call.

Fully managed

We design, test, launch and optimise. You do not need an IT team.

How we launch

How We Launch Your AI Calling Agent

Six steps, run by our team. Most deployments go live within 48 hours of the call flow being approved.

01
Requirement analysis

Enquiry sources, call volumes, languages and what a qualified lead means for you.

02
Conversation design

Scripts, objection handling and a knowledge base built from your real FAQs.

03
Voice & telephony setup

Voice, language and number configured and tested end to end.

04
CRM integration

Calls sync to Zoho, HubSpot, Salesforce, Freshdesk, a custom CRM or a Google Sheet.

05
Testing & launch

Test calls with your team, sign-off, then a controlled go-live.

06
Monitor & optimise

Weekly review of transcripts and outcomes, with scripts tuned as we learn.

Client feedback

What Our AI Calling Clients Say

“Now our team focuses on closing, not answering repetitive questions. Response times improved dramatically.”

R
Rajkumarbhosla Bhosla

AI Calling

“It feels like having a trained receptionist available 24/7. Even after office hours, enquiries keep coming in.”

K
Kashi Dhule

AI Calling

About Troika Tech: Questions Answered

7 questions

Troika Tech is an AI calling company. We build voice agents that answer inbound calls, call new leads within minutes, qualify buyers, book appointments and send reminders, and we run them for you as a managed service.

Yes. Our office is at 702, B44, Sector 1, Shanti Nagar, Mira Road East, Maharashtra 401107, and we work with businesses across Mumbai, Thane, Navi Mumbai and the MMR, as well as clients in 47 Indian cities and 9 countries.

No. Strategy, script design, voice and language setup, telephony, CRM and WhatsApp integration, testing, monitoring and optimisation are all handled by our team.

Yes. It costs far less than a telecalling team for the same number of first calls, and billing is per second. If your call volume is very low we will tell you upfront.

No. AI calling agents handle roughly 80% of routine calls such as first callbacks, qualification, reminders and confirmations. Negotiation, complaints and sensitive conversations are handed to your team with a call summary.

Yes. Every campaign includes consent checks, DND scrubbing against the national registry, the permitted 10 AM–7 PM calling window, registered sender headers and an AI disclosure at the start of each call. Opt-outs are honoured and suppressed.

A standard deployment goes live within 48 hours of the call flow being approved, covering agent configuration, testing and integration with your CRM or Google Sheet.

Ready to Put an AI Calling Agent to Work in Mumbai?

Talk to us on WhatsApp for a live demo call, or send your requirement and get a custom quote within 24 hours.

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