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Address
702, B44, Sector 1, Shanti Nagar, Mira Road East,
Maharashtra 401107
Office Address
702, B44, Sector 1, Shanti Nagar, Mira Road East, Maharashtra 401107
About Troika Tech
Top AI Calling Company in Mumbai
Troika Tech has helped businesses grow since 2012. From our office in Mira Road, Mumbai, we build, run and improve AI calling agents so every enquiry gets a call back within minutes, in Hindi, English or Marathi.
At a glance
Since 2012 · 13+ years · clients in 47 Indian cities, 9 countries and 40+ industries · fully managed AI calling · TRAI, DND and AI disclosure in every campaign.
From Digital Growth Partner to AI Calling Company
Troika Tech Services started in 2012 helping Indian businesses grow online. Over 13+ years we have worked with clients in 47 Indian cities, 9 countries and 40+ industries, from websites and WhatsApp marketing to AI agents.
The pattern we saw everywhere was the same: leads came in, but nobody called them back fast enough. So we built AI calling agents that pick up every call 24/7 and call every new enquiry within minutes, in the language the customer actually speaks.
In Mumbai this matters most in peak seasons: admission months for colleges and coaching institutes, project launches for builders in Thane and Navi Mumbai, festival offers, and exhibition weeks at the city's big venues.
What a Managed Engagement Includes
- Strategy & script design around your sales or admission process
- Voice & language setup in Hindi, English, Marathi and Hinglish
- CRM, Google Sheet & WhatsApp integration
- Compliance management: DND scrubbing, call windows, AI disclosure
- Live monitoring & QA with scripts refined every week
- Dedicated account manager and a reporting dashboard
AI for the Repetitive Calls. Humans for the Rest.
Our operating model is AI plus people: the agent makes the first call, the follow-up and the reminder, and your team spends its time on the conversations that close.
Speed to lead
New website, ad and portal enquiries get a call back within minutes, including after office hours.
Talks like your customers
Natural Hindi, English, Marathi and Hinglish, with language switching mid-call.
Warm hand-offs
Hot leads, negotiations and complaints transfer to your team with a call summary.
Every call logged
Transcript, outcome and next action land in your CRM or Google Sheet automatically.
Compliance first
Consent, DND scrubbing, permitted windows and AI disclosure on every call.
Fully managed
We design, test, launch and optimise. You do not need an IT team.
How We Launch Your AI Calling Agent
Six steps, run by our team. Most deployments go live within 48 hours of the call flow being approved.
Requirement analysis
Enquiry sources, call volumes, languages and what a qualified lead means for you.
Conversation design
Scripts, objection handling and a knowledge base built from your real FAQs.
Voice & telephony setup
Voice, language and number configured and tested end to end.
CRM integration
Calls sync to Zoho, HubSpot, Salesforce, Freshdesk, a custom CRM or a Google Sheet.
Testing & launch
Test calls with your team, sign-off, then a controlled go-live.
Monitor & optimise
Weekly review of transcripts and outcomes, with scripts tuned as we learn.
What Our AI Calling Clients Say
“Now our team focuses on closing, not answering repetitive questions. Response times improved dramatically.”
Rajkumarbhosla Bhosla
“It feels like having a trained receptionist available 24/7. Even after office hours, enquiries keep coming in.”
Kashi Dhule
About Troika Tech: Questions Answered
What does Troika Tech do?
Troika Tech is an AI calling company. We build voice agents that answer inbound calls, call new leads within minutes, qualify buyers, book appointments and send reminders, and we run them for you as a managed service.
Is Troika Tech based in Mumbai?
Yes. Our office is at 702, B44, Sector 1, Shanti Nagar, Mira Road East, Maharashtra 401107, and we work with businesses across Mumbai, Thane, Navi Mumbai and the MMR, as well as clients in 47 Indian cities and 9 countries.
Do you only provide software?
No. Strategy, script design, voice and language setup, telephony, CRM and WhatsApp integration, testing, monitoring and optimisation are all handled by our team.
Is AI calling suitable for small businesses?
Yes. It costs far less than a telecalling team for the same number of first calls, and billing is per second. If your call volume is very low we will tell you upfront.
Will AI replace our calling team?
No. AI calling agents handle roughly 80% of routine calls such as first callbacks, qualification, reminders and confirmations. Negotiation, complaints and sensitive conversations are handed to your team with a call summary.
Is AI calling TRAI and DND compliant?
Yes. Every campaign includes consent checks, DND scrubbing against the national registry, the permitted 10 AM–7 PM calling window, registered sender headers and an AI disclosure at the start of each call. Opt-outs are honoured and suppressed.
How fast can we go live?
A standard deployment goes live within 48 hours of the call flow being approved, covering agent configuration, testing and integration with your CRM or Google Sheet.
Explore More AI Calling Services in Mumbai
Ready to Put an AI Calling Agent to Work in Mumbai?
Talk to us on WhatsApp for a live demo call, or send your requirement and get a custom quote within 24 hours.
WhatsApp +91 98674 33544