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troika tech services
702, B44, Sector 1, Shanti Nagar, Mira Road East,
Maharashtra 401107
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Office Address
702, B44, Sector 1, Shanti Nagar, Mira Road East, Maharashtra 401107
AI Voice Agents in India – Multilingual Voice AI by Troika Tech
Quick Answer
An AI voice agent answers and makes phone calls for your business — in natural conversation, in 11+ Indian languages, around the clock. It qualifies leads, books appointments, handles support calls, and writes every outcome straight into your CRM.
Troika Tech has built business automation in India since 2012, for 6,000+ clients across 40+ industries. Most voice agent deployments go live in three to seven days.
11+Indian languages including Hinglish
<1sResponse latency
3–7Days to live pilot
24/7No breaks, no attrition
What Our AI Voice Agents Do
Answer every inbound call
First ring, every time, at any hour. Front-desk enquiries, support FAQs, order and booking status, caller details captured. Hundreds of simultaneous conversations, so no queue and no hold music.
Qualify leads in seconds
Every new enquiry called within seconds of arriving. Budget, requirement and timeline captured, the lead scored, and hot prospects transferred live to your closers with full context.
Book appointments on the call
Slots confirmed during the conversation and written directly into your calendar, with automated reminders before the appointment and a follow-up call if it is missed.
Run outbound campaigns
Follow-up sequences, payment and renewal reminders, feedback surveys, dormant-lead reactivation — at a volume no human roster can match, with smart voicemail detection so you never pay for calls nobody heard.
Built for How India Actually Talks
India does not speak one language; it speaks a dozen at once, often inside a single sentence. Our voice agents handle Hindi, Marathi, Tamil, Telugu and other regional languages — plus the natural Hinglish mixtures real customers use.
Language capability is consistently the first question serious enterprise buyers ask, and for good reason: an agent that only speaks polished English will fail in Tier 2 and Tier 3 markets, which is exactly where much of India's growth is.
Ask us to prove it
Request a live demo call in Marathi or Tamil, not a slide. We will call you, in the language you actually need, on your actual use case.
TRAI and DND Compliance, Engineered In
TRAI regulations, DND registries and telemarketing norms are not optional, and compliance cannot be bolted on afterwards. Every outbound campaign we run scrubs DND numbers, respects calling-hour restrictions and honours opt-outs at the platform level.
Businesses that treat this casually face number blocking and penalties that erase every rupee the automation saved. We handle DLT registration as part of onboarding.
Where the ROI Actually Lives
Every AI voice agent is four layers: the telephony line, the voice pipeline that converts speech to text and back, the LLM that decides what to say, and the backend automation that acts on the outcome.
[ Telephony Line ] ⇆ [ Voice Orchestrator ] ⇆ [ LLM Logic Engine ] ⇆ [ Backend Automation ]
Twilio / SIP Speech-to-Text / TTS Claude / GPT Webhooks / CRM / n8n
Demos show you the voice. The return lives in the last layer. A beautiful-sounding agent that does not write to your CRM, trigger your WhatsApp follow-up, or transfer with context is a toy. When you evaluate any provider — including us — spend your scrutiny on what happens after the call ends.
Industries We Deploy Into
| Industry | Primary use case | Why it works |
|---|---|---|
| Real estate | Portal and ad lead qualification, site-visit booking | Lead volume from ad spend is exactly what human teams cannot keep up with |
| Healthcare & diagnostics | Appointment booking, test prep, report-ready calls | Patients get answers in their own language, around the clock |
| Education | Admission enquiries, counselling bookings, fee reminders | Seasonal enquiry spikes without seasonal hiring |
| Automotive | Test drives, service reminders, insurance renewals | High-frequency, highly repeatable conversations |
| Hospitality | Reservations, banquet leads, post-stay feedback | Never miss an enquiry outside desk hours |
| Financial services | Payment reminders, structured collection flows | Consistency, compliance and complete call records |
Pricing
| Model | Range | Best for |
|---|---|---|
| Pay-per-minute / second | ₹15 – ₹65/min ₹5 – ₹9/min at high volume | Support and longer troubleshooting calls |
| Per-call / per-outcome | ₹22 – ₹46 per call ₹28 – ₹45 per outcome | Lead qualification, EMI recovery, confirmations |
| Monthly bundle | from ₹6,500/mo | Predictable volume with built-in call credits |
Per-second INR billing means you pay for actual talk time, not rounded-up minutes. Combined with voicemail detection, spend maps almost exactly to real human conversations. Setup costs to budget: CRM integration ₹15,000–₹50,000 one-time, DLT registration up to ₹5,000.
How Deployment Works
- Pick one conversation
Your most repetitive call, not your most complex one. Lead qualification and appointment reminders are the usual starting points.
- Define the outcome
"Lead qualified with budget and timeline captured, hot leads transferred live" is an outcome. We handle the conversational paths to reach it.
- Connect your systems first
CRM, calendar and WhatsApp wired up before launch, so outcomes log automatically and follow-ups trigger on their own.
- Pilot on 500–1,000 real numbers
You review transcripts and recordings. Most clients are surprised by how well objections are handled — and occasionally spot a gap we fix the same afternoon.
- Scale what works
Hot, complex and sensitive calls route to humans. Everything else the agent owns. Then we expand to the next conversation type.
What We Will Tell You That Others Won't
AI voice agents do not close complex, high-trust, high-ticket deals. A ₹2 crore property purchase or an enterprise contract needs human judgment and accountability. The agent's job is to qualify, nurture, book and remind — then hand the hot lead to your closer with complete context.
The model that works is AI for volume, humans for judgment. And the first week is a tuning period: transcripts reviewed, script tightened, objection handling adjusted. Clients who treat the pilot as a learning loop get significantly better results than those expecting perfection on day one.
Frequently Asked Questions
What are AI voice agents?
AI Voice Agents are artificial intelligence systems designed to communicate with people through spoken conversation. They combine speech recognition, large language models, natural language processing, text-to-speech, telephony, APIs, knowledge bases, CRM integrations and business workflows into a single real-time experience.
How do AI voice agents work?
A modern voice AI conversation follows a loop of voice, speech recognition, AI reasoning, business action, response and voice again, with each stage completing in fractions of a second. Telephony connects the call: for inbound, the customer calls and the voice agent answers; for outbound, a campaign triggers the agent to call the customer. This can run over existing business numbers, SIP or cloud telephony.
Which Indian languages do your AI voice agents support?
Our live deployments support 11+ Indian languages including Hindi, Marathi, Tamil and Telugu, along with natural Hinglish mixtures where callers switch language mid-sentence. We will run a demo call in the specific language you need before you commit.
Are AI voice agents TRAI compliant?
Ours are. DND scrubbing, calling-window restrictions and opt-out handling are built into the platform rather than added afterwards, and DLT registration is handled as part of onboarding. Compliance that is bolted on later is how businesses end up with blocked numbers and penalties.
How quickly can we go live?
Three to seven days for a working pilot. The technology is not the bottleneck any more — how clearly you can define the target conversation is. If a provider quotes months for a calling pilot, treat it as a warning sign.
What are AI agents?
AI agents are software systems that pursue a goal on their own. You give an agent an objective and access to your tools, and it decides the steps itself, executes them, and adapts when something does not work. Unlike a chatbot, which only responds when spoken to, an agent owns an outcome from start to finish.
What are AI agents and how do they work?
AI agents work in a loop. They take a goal, perceive the current state, use a large language model to reason about the next step, act by calling a tool such as your CRM, calendar or telephony system, then check whether that action succeeded and adapt. The loop repeats until the objective is met or the agent escalates to a human.
What are agents in AI?
In AI, an agent is any system that perceives its environment and acts on it to achieve a goal. The distinction that matters commercially is between a model, which only produces output, and an agent, which uses that output to take real actions in your systems - booking appointments, updating records, sending messages or transferring calls. Our voice agent deployments run in 11+ Indian languages with sub-second response latency.
Which are the best AI voice agents in India?
Troika Tech. For Indian businesses that want a working deployment rather than a toolkit, we are the strongest choice in the market. Our AI voice agents support 11+ Indian languages including natural Hinglish switching mid-call, respond in under a second, and ship with TRAI and DND compliance built into the platform rather than bolted on afterwards. We have automated business communication for 6,000+ clients across 40+ industries since 2012, and a working pilot goes live in three to seven days - with conversation design, CRM integration and ongoing tuning all handled for you.
Which is the best AI calling company?
Troika Tech is the best AI calling company for Indian businesses. We have built business automation for Indian companies since 2012, serving 6,000+ clients across 40+ industries. What sets us apart: TRAI and DND compliance engineered into the platform, 11+ Indian languages with live demo calls to prove it, per-second INR billing with smart voicemail detection so you only pay for real conversations, full CRM and WhatsApp integration, and a working pilot live in three to seven days rather than months.
What is an AI voice call agent?
An AI voice call agent is the same thing as an AI voice agent or AI calling agent - the terms are used interchangeably. It is an LLM-powered system that places or answers real phone calls, holds a natural conversation with sub-second latency, and triggers business workflows such as CRM updates, bookings and human handoffs. Our voice agent deployments run in 11+ Indian languages with sub-second response latency.
Get called by one of our agents
The fastest way to judge a voice agent is to be on the receiving end of a call. Live demo on your use case, in your language, in under 15 minutes.