Kolkata’s healthcare sector is evolving rapidly — with hospitals, diagnostic labs, and telemedicine platforms adopting new technologies to enhance patient experience. However, many providers still rely on outdated communication tools like phone calls, SMS, or emails, which can be inefficient and impersonal.
That’s where the WhatsApp Business API for healthcare in Kolkata makes a difference.
It allows clinics, hospitals, and healthcare brands to deliver secure, automated, and personalized communication on the world’s most used messaging app — WhatsApp.
For healthcare decision-makers, it’s the ultimate tool to reduce operational load, enhance patient trust, and scale digital engagement.
Solution: We implemented WhatsApp API for healthcare in Kolkata, integrating the hospital’s CRM with WhatsApp automation to manage appointments, share reports, and collect feedback.
Communicate instantly with patients through automated and verified WhatsApp messages.
Operate with Meta-approved encryption to ensure every message and report remains confidential.
AI-powered workflows streamline appointments, billing, and follow-ups — saving time and resources.
Deliver customized notifications and care instructions in regional languages for stronger patient bonds.
Use analytics dashboards to track communication success rates and engagement data.
Reduce call center dependency while managing thousands of conversations effortlessly.
Absolutely. You can share encrypted PDFs, invoices, and prescriptions via verified WhatsApp business accounts.
702, B44, Sector 1, Shanti Nagar, Mira Road East, Maharashtra 401107
+91 9821211755
info@troikatech.in
info@troikatech.net
702, B44, Sector 1, Shanti Nagar, Mira Road East,
Maharashtra 401107
