Preloader
Web design company in Mumbai
Chat With Us

Business messaging APIs

Home  Business messaging APIs

Business Messaging APIs

Why Businesses Need Business Messaging APIs

In today’s hyper-connected world, brands need more than just email or SMS to reach customers effectively. With customers spending more time on WhatsApp, RCS, Facebook Messenger, and other platforms, businesses must adopt Business Messaging APIs to ensure consistent, personalized, and secure communication.

By leveraging Business Messaging APIs, companies can:

  • Enable real-time, two-way communication with customers
  • Integrate messaging into CRMs, websites, and apps
  • Automate sales, support & notifications with chatbots
  • Deliver measurable ROI with analytics and performance dashboards
ai-website-design-company-in-mumbai

Interesting Fact

Whether you are a startup, SME, or enterprise, Business Messaging APIs allow you to scale communication, reduce costs, and improve customer experience.

our services
ai-website-design-company-in-mumbai

What Makes Our Business Messaging APIs the Best

Verified API Access

We provide official access to WhatsApp Business API, RCS Messaging API, and SMS APIs, ensuring compliance and reliability.

End-to-End Solutions

From API onboarding to integration, automation, and campaign execution, we cover the entire lifecycle.

AI-Powered Automation

Our solutions include AI-driven chatbots that can manage FAQs, sales flows, order tracking, and lead qualification 24/7.

Multi-Channel Expertise

We integrate WhatsApp, RCS, Facebook Messenger, and SMS into one centralized API ecosystem.

ROI-Centric Approach

Our messaging APIs are designed to reduce acquisition costs, boost conversions, and increase customer lifetime value.

Transparent Reporting

We provide real-time dashboards to measure engagement, conversions, and ROI.

Driving ROI with Business Messaging APIs

Client: Leading e-commerce retailer in India
Web design company in Mumbai

Challenge: Low engagement with SMS and high cart abandonment

Solution: Integrated WhatsApp API for personalized reminders, RCS for promotional campaigns, and SMS as a backup channel

  • 3.1X higher engagement vs SMS alone
  • 55% increase in recovered carts
  • 40% boost in repeat customer purchases
Web design company in Mumbai

Business Messaging APIs We Offer

WhatsApp Business API

  • Green-tick verified accounts
  • Chatbot automation for sales & support
  • In-app payments & commerce features

RCS Messaging API

  • Rich media messages with carousels, buttons & images
  • Verified sender ID for brand trust
  • Advanced analytics for engagement tracking

SMS & Omni-Channel Messaging API

  • Global SMS delivery with high reliability
  • Failover to alternate channels when needed
  • Integration with CRMs and ERPs

Chatbot API & Workflow Automation

  • AI-driven conversational bots
  • Multi-language chat flows
  • Seamless integration with support systems

Analytics & Optimization APIs

  • Delivery, read-rate, CTR & conversion insights
  • Customer journey mapping
  • A/B testing for campaign optimization

Customer Engagement

  • Automated customer feedback & satisfaction surveys
  • Proactive service reminders & renewal notifications
  • Loyalty programs & exclusive offers on WhatsApp

Why Businesses Across India Trust Us

Web design company in Mumbai

13+ years of expertise, serving 6,000+ clients across 47 cities and 9 countries.

Web design company in Mumbai

500+ WhatsApp API projects successfully delivered

Web design company in Mumbai

Recognized as a leading WhatsApp marketing solution provider in India

Web design company in Mumbai

Web design company in Mumbai AI-driven solutions that solve real business challenges like missed leads and wasted ad spend.

Web design company in Mumbai

Fast, scalable campaigns, with websites launched in 4 hours and nationwide reach.

Web design company in Mumbai

Proven ROI, including 3x faster conversions, 98% WhatsApp open rates, and 30% lower support costs.

Web design company in Mumbai

Web design company in Mumbai Trusted growth partner, blending human creativity with AI to deliver long-term success.

Web design company in Mumbai

Scale with Business Messaging APIs

Looking for the best Business Messaging APIs? Partner with us to enable secure, automated, and ROI-focused communication across WhatsApp, RCS, SMS, and more.
  • Free consultation & demo
  • Verified API setup & chatbot integration
  • Transparent reporting & measurable ROI
Request a Free WhatsApp API Proposal
Business Messaging APIs allow companies to integrate customer communication channels like WhatsApp, RCS, and SMS into their systems for real-time, automated engagement.
Pricing depends on the channels used, message volumes, and automation features. We provide custom packages for startups, SMEs & enterprises.
Typically 3–5 business days for verified WhatsApp API, while SMS & RCS APIs can be onboarded faster.
Yes. All communications are encrypted and fully compliant with global standards.
E-commerce, BFSI, healthcare, education, travel, and real estate — but any business that engages directly with customers can benefit.

Let’s Work Together!
Just Drop Us a line - INFO@TROIKATECH.NET

facebook Twitter Linkedin Youtube

Contact Info

Office Address

702, B44, Sector 1, Shanti Nagar, Mira Road East, Maharashtra 401107

Phone Number

+91-919821211755

Mail Address

info@troikatech.in
info@troikatech.net

Web design company in Mumbai

ready to get started?

get a demo

Address

702, B44, Sector 1, Shanti Nagar, Mira Road East,
Maharashtra 401107

Quick Links

ARTICLES

Socials

Facebook X-twitter Youtube Instagram
© 2025 Troika Tech || Designed & Developed by Troika Tech.