How Education Brands generated
6x more Leads & Application
Signups
Brands, a globally reputed University generated 6x
more leads & automated 81% of it’s queries
on WhatsApp with Troika Tech
Problems Faced by Education Brands
Challenges Faced by the Educational Institute
The educational institute encountered several daily operational challenges, including:
Application Drop-offs: Approximately 40% of prospective students began filling out application forms but discontinued halfway, leaving the forms incomplete.
Low Attendance at Webinars & Events: Attendance rates at webinars and events were only between 50-60% of those registered, indicating a significant participation drop.
Low Lead Generation & Qualification: Many visitors exited the website without providing their email addresses or phone numbers, showing reluctance to share personal information.
Communication Barriers: Students needed clarification regarding admissions and updates due to the lack of a direct communication channel. There needed to be provision for 24×7 customer service to address these queries effectively.
How Troika Tech Assisted Education Brands in Overcoming These Challenge
Recovering 45-60% of Application Drop-offs
Previously, Education Brands experienced a 56% rate of application drop-offs.
In response, they implemented an automated notification system on WhatsApp, targeting users who abandoned their application mid-process.
This strategy allowed them to reclaim 43-58% of these dropped applications.
The introduction of effective WhatsApp notifications resulted in a fivefold increase in application sign-ups, significantly enhancing their enrollment efforts.
Tripling Sign-Ups for Webinars and Events
Education Brands aimed to boost participation in campus events and webinars.
By utilizing Troika Tech to broadcast invitation messages for events and webinars on WhatsApp.
they effectively increased their sign-ups.
This approach enabled the brands to achieve a threefold increase in registrations for their events and webinars.
Streamlining Notifications for Timely Updates
Recognizing WhatsApp as the primary platform where their student user base is most active.
Education Brands initiated the automation of notifications.
They began disseminating crucial updates such as attendance records, alterations in class timings,
and other essential alerts directly through WhatsApp.
This move ensured that students received timely and relevant information where they were most likely to see it.
Automate 83% repetitive queries with Chatbot
Automate 83% of repetitive queries with our state-of-the-art chatbot technology.
Elevate your operational efficiency, reduce response times, and improve customer satisfaction by integrating our advanced chatbot into your service system.
Transform your customer interaction model by deploying a solution.
that handles the bulk of inquiries automatically, ensuring a seamless user experience.
Transformative Results Starting Day One!
5x Signups
Boosted 5x more Application Signups
Dropoffs recovered
Recovered 45-60% drop-offs
3x Event Signups
Increased webinar & event signups by 3x
Outstanding Outcomes Achieved by Education Brands
Education Brands have expressed satisfaction with the substantial results achieved through Troika Tech, including:
Significant Increase in Lead Generation: With the implementation of Troika Tech’s solutions, Education Brands now generate five times more leads, amassing over 45,000 leads—and counting. An automated WhatsApp chatbot for attribute collection has also enhanced the quality of leads gathered.
Drastic Reduction in Live Chat Dependence: By integrating an AI-powered smart WhatsApp Chatbot on their website, which boasts an 84% efficiency rate, they have reduced their reliance on live chat by 83%. Live chat agents seamlessly handle the remaining 18% of queries that require human intervention.
High Recovery of Application Drop-offs: The success of automated reminder notifications on WhatsApp is a testament to its potential. It has successfully reclaimed 45-60% of initially abandoned applications, significantly increasing the completion rate of the application signup process.
Tripled Signups for Events and Webinars: Thanks to timely reminder notifications sent via WhatsApp, event registration and attendance rates have been enhanced.
Grow with Troika Tech
Is this something you also want for your Sports & Elearning Brand?
If you wish to see actual efforts in your marketing campaigns, get started with WhatsApp marketing via Troika Tech.
